Zabbix Documentation 2.0

2.23.04.04.2 (current)In development:4.4 (devel)Unsupported:1.82.02.43.23.4

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manual:it_services

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manual:it_services [2015/01/29 13:10]
martins-v when triggers are linked, their state prior to linking is not counted.
manual:it_services [2015/07/28 07:35] (current)
martins-v information on service availability is being inserted into database regardless of service times
Line 66: Line 66:
 ^Parameter^Description^ ^Parameter^Description^
 |//Service times// ​ |By default, all services are expected to operate 24x7x365. If exceptions needed, add new service times. ​ | |//Service times// ​ |By default, all services are expected to operate 24x7x365. If exceptions needed, add new service times. ​ |
-|//New service time// ​ |Service times:\\ **Uptime** - service uptime\\ **Downtime** - service state within this period does not affect SLA.\\ **One-time downtime** - a single downtime. Service state within this period does not affect SLA.\\ Add the respective hours.\\ //Note//: Service times affect only the service they are configured for. Thus, a parent service will not take into account the service time configured on a child service (unless a corresponding service time is configured on the parent service as well). ​ |+|//New service time// ​ |Service times:\\ **Uptime** - service uptime\\ **Downtime** - service state within this period does not affect SLA.\\ **One-time downtime** - a single downtime. Service state within this period does not affect SLA.\\ Add the respective hours.\\ //Note//: Service times affect only the service they are configured for. Thus, a parent service will not take into account the service time configured on a child service (unless a corresponding service time is configured on the parent service as well).\\ Service times are taken into account when calculating IT service status and SLA by the frontend. However, information on service availability is being inserted into database continuously,​ regardless of service times.  |
  
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