no actions found

[verus]

Hello,

I have a trigger which is working great.
I also have an action that must work when that trigger is triggered when ok and when problem.

The action is quite simple.
I select the trigger from the list, and the value "problem" with and/or calculation

Trigger value = "PROBLEM"
Trigger = "temp-gems1"

When the trigger is triggered, the corresponding action is not working and in events it says "no actions found".

The actions are enabled of course.
I don't know what the problem is, i already tried to remake them but it stays the same.

But when i use another existing user group to send the e-mail, then it works.
But with my new user, it doesn't work.
I already looked into differences between the user groups but i can't find any.

Does anybody has an idea ?
thnx, Verus.

[richlv]

maybe your new user is lacking permissions on that host ?

[verus]

That could be possible, i didn't checked that.
i just want to use that user for e-mails, is there another way to send e-mails ?

So the user must have full permissions to those hosts to send an e-mail ?
That's not very logical
thnx, Verus

[verus]

indeed, now it works...
But it would be nice that the events show some information if the e-mail user action hos no permissions.

thanks!

[richlv]

user must have at least read (thus not full) permissions.
and it is highly logical - if user does not have read permission, that user should know about status changes on that host.
and great that it works for you now :)