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1.4.1 Unsupported items serious problem

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  • testos
    Member
    • Apr 2007
    • 85

    #1

    1.4.1 Unsupported items serious problem

    Unsupported items [zabbix agent (active)] never make active when it is possible. Set parameter “Refresh unsupported items (in sec)” to several values #0 and not working. It is necessary to do it manually.
    Regards.
  • Alexei
    Founder, CEO
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Sep 2004
    • 5654

    #2
    Currently it is implemented for passive checks only. Will be extended to all checks at some point.
    Alexei Vladishev
    Creator of Zabbix, Product manager
    New York | Tokyo | Riga
    My Twitter

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    • Palmertree
      Senior Member
      • Sep 2005
      • 746

      #3
      Just curious when this might be implemented. I just had the same problem occur tonight where my Zabbix Agent items went unsupported but did not come back when the server was back online. Thanks in advance.

      Comment

      • Palmertree
        Senior Member
        • Sep 2005
        • 746

        #4
        I made a temporary fix by creating the following bash script that is ran from a cron job every hour. It changes the status of "unsupported" to "Active". If the item is still unsupported it will eventually change back.

        #!/bin/bash
        mysql -uroot -p<password><<EOFMYSQL
        use zabbix;
        update items set status=0 where status=3 and type=0;
        EOFMYSQL
        Last edited by Palmertree; 07-08-2007, 07:58.

        Comment

        • claytronic
          Member
          • Nov 2006
          • 52

          #5
          I've implemented Palmertree's workaround but I would really prefer the agent code be updated to work with the "Refresh Unsupported Items" for active-checks. Not having it degrades the reliability of active-checks.

          Comment

          • testos
            Member
            • Apr 2007
            • 85

            #6
            Active checks have got two serious limitations at present:
            - Unsupported items never make active when it is possible
            - Flexible intervals don't work for them

            Comment

            • Alexei
              Founder, CEO
              Zabbix Certified Trainer
              Zabbix Certified SpecialistZabbix Certified Professional
              • Sep 2004
              • 5654

              #7
              Originally posted by testos
              Active checks have got two serious limitations at present:
              - Unsupported items never make active when it is possible
              This problem is fixed.
              Alexei Vladishev
              Creator of Zabbix, Product manager
              New York | Tokyo | Riga
              My Twitter

              Comment

              • testos
                Member
                • Apr 2007
                • 85

                #8
                That's great news.

                Thanks for adding it. This goes well.

                Comment

                • claytronic
                  Member
                  • Nov 2006
                  • 52

                  #9
                  Awesome.

                  --
                  Claytronic

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