Hello,
I'm using Zabbix 1.0 and I want to calculate the SLA for a given time slot(for example from monday to friday between 8am to 18pm).
I have developed php scripts which calls the functions calculate_service_availability() and calculate_availability() in config.inc.php and build graphs by using the returned values (ok_time, problem_time or true_time, false_time and unknown_time).
The problem is that these functions return the same results (0 for all values) when my server is running without any problem, and when Zabbix don't have collected values (for example for the future or when my agent wasn't running).
I have seen that the graph in the [IT SERVICE] section has the same problem : the SLA is 100% OK when the server is running correctly, and when Zabbix didn't have collected values.
I think that Zabbix consider that the server is 100% available when it dosen't recieve alarms.
How can I differentiate that my server is running correctly and that Zabbix doesn't have values ? Does the newest version of Zabbix solve this problem ?
Thanks for your help
I'm using Zabbix 1.0 and I want to calculate the SLA for a given time slot(for example from monday to friday between 8am to 18pm).
I have developed php scripts which calls the functions calculate_service_availability() and calculate_availability() in config.inc.php and build graphs by using the returned values (ok_time, problem_time or true_time, false_time and unknown_time).
The problem is that these functions return the same results (0 for all values) when my server is running without any problem, and when Zabbix don't have collected values (for example for the future or when my agent wasn't running).
I have seen that the graph in the [IT SERVICE] section has the same problem : the SLA is 100% OK when the server is running correctly, and when Zabbix didn't have collected values.
I think that Zabbix consider that the server is 100% available when it dosen't recieve alarms.
How can I differentiate that my server is running correctly and that Zabbix doesn't have values ? Does the newest version of Zabbix solve this problem ?
Thanks for your help