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Help needed with BMC Remedy integration

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  • vlam
    Senior Member
    Zabbix Certified Specialist
    • Jun 2009
    • 166

    #1

    Help needed with BMC Remedy integration

    Hi All

    We are trying to move away from the normal e-mail integration into our call logging systems, in this case BMC ITSM and I want to know is there anyone that has gotten it working correctly the plan is to do it through web services
    I have found this https://www.zabbix.org/wiki/Docs/specs/ZBXNEXT-2033 but they talk about an patch for the frontend and I cannot find it. Any help would be greatly appreciated
    Thanks
    4 Zabbix Frontend Servers (Load balanced)
    2 Zabbix App Servers (HA)
    2 Zabbix Database Servers (HA)
    18 Zabbix Proxy Servers (HA)
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    6161 Values per second
    X-Layer Integration
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