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How to change a problem severity when the icmp recover

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  • winghello
    Junior Member
    • Jun 2019
    • 6

    #1

    How to change a problem severity when the icmp recover

    Hi everyone,

    I want to achieve the following:

    When icmp unavailable to host: problem severity to High
    When icmp is recover: problem severity change from High to Warning
    So, I can manually acknowledge it and close it.

    How can I achieve this as I do not see any option to change severity automatically in the trigger?

    Thanks
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