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Issues with client 5.4.1 on Ubuntu Server

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  • surfrock66
    Member
    • Jul 2018
    • 30

    #1

    Issues with client 5.4.1 on Ubuntu Server

    I am running Zabbix Server 5.4.1 on Ubuntu Server, it's been working and we've upgraded several times since our install back in the 4.* days. Currently, most of our clients are still running the agent from a while ago; the reference working server is 5.0.2. Everything is working fine on these.

    I am building some new servers, and went to install the newest agent, the 5.4.1 agent. I add the host to zabbix, enable automatic inventory, but the "ZBX" indicator turns red and has "Received empty response from Zabbix Agent at [10.1.*.*]. Assuming that agent dropped connection because of access permissions."

    All servers have ipv6 disabled. If I run "grep . /etc/zabbix/zabbix_agentd.conf | grep -v -e "#"" the configurations are identical (with the server name changed of course) on all servers. From the non-working servers, I can do "telnet <zbxip> 10050" and get a connection, same on the working and non working servers.

    I can see the zabbix agent process running, and if I do "netstat -tulpn" I can see the agent listening the same on all the servers.

    I have debug log level 5 going on the non-working servers; I am seeing sensors being polled, but nothing to indicate an issue. I have no correlations between OS's working and not working, the primary difference seems to be the agent version.

    What should my next troubleshooting steps be?
    Last edited by surfrock66; 25-06-2021, 19:09.
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