I need to send a message to two different users immediately.
I tried several configurations:
But the result does not change, it is only sent to me at the first escalation (INFRA).
I cannot add the second email to the Media, because only some communications have to be sent to different groups.
you can help me?
I tried several configurations:
- Both escalation with 1-2
- the first escalation 1-1 and the second 2-2 with 60s
- the first escalation 1-2 and the second 2-0
But the result does not change, it is only sent to me at the first escalation (INFRA).
I cannot add the second email to the Media, because only some communications have to be sent to different groups.
you can help me?