SLA business monitoring in new Zabbix 6.0
Hi Guys!
Just upgraded one of my installation to 6 to check how business monitoring works now.
I have defined simple tree for services that consist APP cluster and DB cluster. both of them are two node clusters.
I have set also a rule that one node disaster cause warning status for cluster, both nodes cause disaster.
And then: when i triggered and disaster for one of nodes (ICMP ping) service goes to warning like it should but SLA also went down what was a surprising for me.
I understand that SLA outage means a service is unavailable. For me warning its a warning, its not saying that everything is not working so why warning decrease SLA counter?
Please, If someone can advise how to monitor SLA status of service, show a warnings for it and also decrease SLA only if its a real disaster (for ex. both node cluster failure)
Best Regards, Jacek
Just upgraded one of my installation to 6 to check how business monitoring works now.
I have defined simple tree for services that consist APP cluster and DB cluster. both of them are two node clusters.
I have set also a rule that one node disaster cause warning status for cluster, both nodes cause disaster.
And then: when i triggered and disaster for one of nodes (ICMP ping) service goes to warning like it should but SLA also went down what was a surprising for me.
I understand that SLA outage means a service is unavailable. For me warning its a warning, its not saying that everything is not working so why warning decrease SLA counter?
Please, If someone can advise how to monitor SLA status of service, show a warnings for it and also decrease SLA only if its a real disaster (for ex. both node cluster failure)
Best Regards, Jacek