Email notification for regular user

[follet]

Hello. I have Zabbix server version, 7.2.7. I decided to make notification if the CPU temperature is too high. I made next actions:

• Set up SMTP in the Media types and tested it successfully
• Created Trigger actions to send email for User and Admin
• Added media to these users

In this case I receive email for trigger action only for Admin user. In the Action log I see successful email delivery for Admin, but no records and errors for User email delivery.

Question: How to set up Zabbix to receive trigger email notification for regular user?