I am running Zabbix Server 4.2.8 mysql on ubuntu 18.04 and am facing a peculiar issue:
I have an Internal Action configured to trigger an email message when item becomes "unsupported":
Condition:
Event type equals Item in "not supported" state
Application contains Ambient
Operations:
Send message to user groups: Zabbix administrators via all media
Action is enabled.
Media type Email is configured and tested.
Test messages come through. Trigger messages work as expected.
It is only the internal actions that don't seem to trigger the message sending...
Now, the event of an item becoming "not supported" is clearly captured in the logs:
7824:20191109:114140.976 item "omicron.home.net:zabbix-ambient-temp" became not supported: Value "Could not open device: /dev/hidraw2 0" of type "string" is not suitable for value type "Numeric (float)"
It's the email part that's not happening.
In fact, the default action for ALL items (once enabled) didn't trigger an email.
Is there a simple setting I overlooked (like enabling scripts in the agent config file for instance)?
I mean this is a basic monitoring functionality! How can it not work right out of the box.
Again, please note that I have tested the email setup and it works. Both test email and emails associated with triggers work perfectly.
Any ideas?
I have an Internal Action configured to trigger an email message when item becomes "unsupported":
Condition:
Event type equals Item in "not supported" state
Application contains Ambient
Operations:
Send message to user groups: Zabbix administrators via all media
Action is enabled.
Media type Email is configured and tested.
Test messages come through. Trigger messages work as expected.
It is only the internal actions that don't seem to trigger the message sending...
Now, the event of an item becoming "not supported" is clearly captured in the logs:
7824:20191109:114140.976 item "omicron.home.net:zabbix-ambient-temp" became not supported: Value "Could not open device: /dev/hidraw2 0" of type "string" is not suitable for value type "Numeric (float)"
It's the email part that's not happening.
In fact, the default action for ALL items (once enabled) didn't trigger an email.
Is there a simple setting I overlooked (like enabling scripts in the agent config file for instance)?
I mean this is a basic monitoring functionality! How can it not work right out of the box.
Again, please note that I have tested the email setup and it works. Both test email and emails associated with triggers work perfectly.
Any ideas?