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New Installation: Cannot connect to database

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  • VirtualPanther
    Junior Member
    • Dec 2019
    • 2

    #1

    New Installation: Cannot connect to database

    Greetings, folks
    I am very new to Linux and Zabbix. Doing a test install to see if this is something I can use to monitor my LAN, specifically, my Axis cams. Not even sure if it will do the job, within my limited skill set.

    I consider myself a geek, but unfortunately my expertise is in surveillance and I am definitely not in IT by occupation and definitely not a coder. Just found my way around Google and completed install of Zabbix on Ubuntu 19.2 on one of the VMs running on my Qnap NAS. Ran into more than a few errors, while following instruction. Cursive Google search quickly clarified that said documentation may not always be correct. Followed suggested steps and eventually completed install, arriving at this point, when I am expected to go through the setup wizard.

    I ran into an error that does not appear to be new:
    Code:
    Error connecting to database: The server requested authentication method unknown to the client
    Click image for larger version

Name:	Zabix Error.png
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ID:	391697

    I attempted to resolve it, using trusty Google, to no avail. The most common solution quoted:
    Code:
    sudo ALTER USER 'zabbix' IDENTIFIED WITH mysql_native_password BY 'password'
    - did not work.

    I am afraid, I hit a wall, this close to being done. Any help would be greatly appreciated.

    v/r
    Alex

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