Hi,
We have a bunch of triggers running on a "schedule" i.e. only trigger within a time range.
If the item is failing at the start of the trigger time range it will create 2 problems, one with negative duration which is instantly closed again and then the "real" problem that stays open until the problem is actually resolved. So the trigger is working but everytime this happens we get 4 emails in total instead of to and this is starting to confuse people and cause alert fatigue.
Our trigger looks something like this:
{item1.time()}>073000
and {item1.time()}<153000
and {item2.last()}<>1
I know the problem is described on the manual page and its most likely a timing issue or the proxy unable to connect to the zabbix server but we have been unable to find any errors related to this. we are now looking for a workaround or way to disable alerts with negative duration.
Anybody have a work around or a solution to this problem?
We have a bunch of triggers running on a "schedule" i.e. only trigger within a time range.
If the item is failing at the start of the trigger time range it will create 2 problems, one with negative duration which is instantly closed again and then the "real" problem that stays open until the problem is actually resolved. So the trigger is working but everytime this happens we get 4 emails in total instead of to and this is starting to confuse people and cause alert fatigue.
Our trigger looks something like this:
{item1.time()}>073000
and {item1.time()}<153000
and {item2.last()}<>1
I know the problem is described on the manual page and its most likely a timing issue or the proxy unable to connect to the zabbix server but we have been unable to find any errors related to this. we are now looking for a workaround or way to disable alerts with negative duration.
Anybody have a work around or a solution to this problem?