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Graph of upsOutputPercentLoad=34 stubbornly refuses to display any values

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  • gns-jdaniel
    Junior Member
    • Jan 2024
    • 7

    #1

    Graph of upsOutputPercentLoad=34 stubbornly refuses to display any values

    I'm creating a new template line graph for a UPS running WiseWay software, and am successfully able to retrieve an integer value of 34 to 36 for the key upsOutputPercentLoad with OID .1.3.6.1.2.1.33.1.4.4.1.5.1, however the graph doesn't show a line at 34 - it starts at 0 and goes up to 1.2, and all values are listed as zero.

    I've created two other line graphs (temperature and voltage) and a pie chart, and these are all working fine.

    I thought perhaps Zabbix might be trying to be smart and was interpreting the name "Percent" and dividing or multiplying the value, however forcing static Y min=0 and max=100 didn't reveal anything either, and nor did changing the Item name from "Percent" to "Pc". On the off chance that the value wasn't being interpreted correctly as a number, I also tried preprocessing the value by multiplying by 1, but that has made no difference.

    Here are the relevant setup screens:
    Click image for larger version

Name:	upsOutputLoad-Item-Config.png
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ID:	476756 Click image for larger version

Name:	upsOutputLoad-Graph-Settings.png
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ID:	476757

    And a test of the item showing that it is successfully retrieving the expected data:
    Click image for larger version

Name:	upsOutputLoad-Item-Test.png
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Size:	82.7 KB
ID:	476758

    So why is it generating this graph?!?!?
    Click image for larger version

Name:	upsOutputLoad-Resulting-Graph.png
Views:	94
Size:	569.7 KB
ID:	476759
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