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All triggers/items missing after 7.0.7 > 7.0.17 upgrade

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  • Sagan
    Junior Member
    • Aug 2025
    • 3

    #1

    All triggers/items missing after 7.0.7 > 7.0.17 upgrade

    Last week I performed an upgrade of a server running 7.0.7 to 7.0.17.
    Database: PostgreSQL 17.5

    After the upgrade, all the monitored items and triggers went from this:
    Click image for larger version

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ID:	505933

    To this:
    Click image for larger version

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Size:	8.6 KB
ID:	505934

    No triggers or items get run.

    If I manually execute an item, I get the following error:
    Code:
    cannot perform check now for itemid [915163]: item is not in cache
    Which is understandable, because no items get loaded.

    Any new hosts/items I create do come up on the server items/triggers, but anything created prior to the upgrade do not.

    I took a dump of the DB and ran upgrade tests on a couple of other versions that we have in the lab. Upgrading to 7.0.9 works ok, but 7.0.15+ doesn't. Unfortunately I didn't have any other versions available to test.

    I'm at a loss as to what the cause of this could be. I've scoured all the forum resources for this, but nothing seems to match my issue.

    I checked the upgrade notes for later versions in case I missed some DB configuration changes, but haven't found anything.

    There are no errors on the server. Automatic upgrade completed without errors. It just seemingly, and silently, doesn't load any items created prior to the upgrade.
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