gharris@ceosale
18-09-2009, 04:36
Help requested from all the Zabbix experts.
I am monitoring an uplink vpn to my cloud provider and there are several routers along the path. I can only ping the routers. I have spoken to the support staff and they have not been helpful.
I have intermittent drop outs to the internet and upstream proxy servers that i am trying to determin the cause of.
I have a template to perform a ping with triggers for alerts. I have an action to send emails when the pings fail for any of the routers and upstream proxy's.
But i have to be activly at my desk to monitor for a dropout and then run the Traceroute script.
1. How can i have the tractroute script run when the upstream device/router fails a ping and have the result of the traceroute output to a file or emailed to me?
2. How can i have the traceroute script run repeatedly until the device/router responds to pings again?
Remote commands do not work as these are cisco? routers that i have not access or controll over. I ave an SLA with the provider and i want to prove there is an issue with their device. On my end Zabbix says there is a dropm out, but the providers logs say there was not.
trying to get to the bottom if the issue.
PLASE HELP.
I am monitoring an uplink vpn to my cloud provider and there are several routers along the path. I can only ping the routers. I have spoken to the support staff and they have not been helpful.
I have intermittent drop outs to the internet and upstream proxy servers that i am trying to determin the cause of.
I have a template to perform a ping with triggers for alerts. I have an action to send emails when the pings fail for any of the routers and upstream proxy's.
But i have to be activly at my desk to monitor for a dropout and then run the Traceroute script.
1. How can i have the tractroute script run when the upstream device/router fails a ping and have the result of the traceroute output to a file or emailed to me?
2. How can i have the traceroute script run repeatedly until the device/router responds to pings again?
Remote commands do not work as these are cisco? routers that i have not access or controll over. I ave an SLA with the provider and i want to prove there is an issue with their device. On my end Zabbix says there is a dropm out, but the providers logs say there was not.
trying to get to the bottom if the issue.
PLASE HELP.