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New installation on Ubuntu 22.04, failing authentication running zabbix-server

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  • Andy@UWFRA
    Junior Member
    • Apr 2023
    • 1

    #1

    New installation on Ubuntu 22.04, failing authentication running zabbix-server

    I've gone through the steps for installing Zabbix on Ubuntu 22.04 Jammy.

    When I execute the following line, systemctl enable zabbix-server zabbix-agent apache2​
    I get a prompt to enter a password. But when I enter either my sudo password or the one created during the Zabbix installation steps I get the message "sorry that didn't work"

    I've rechecked the password spelling in the /etc/zabbix/zabbix_server.conf file, initially it was commented out, but I've removed the # and its still not being accepted.

    Which password is the correct one to use here?
    Anyone else seen this?

    Cheers Andy
  • Answer selected by Andy@UWFRA at 14-04-2023, 13:26.
    solution
    Senior Member
    • Jun 2020
    • 269

    based on your information your problem is with the system user and not with zabbix.
    this request is for the root password you entered in your ubuntu installation.
    switch to root, type: su
    and enter the root password set in your ubuntu installation
    then you can use the commands systemctl, apt etc... more easily​

    Wellington

    Comment


    • Andy@UWFRA
      Andy@UWFRA commented
      Editing a comment
      Thanks Wellington, that sorted it! I ran the command with sudo.

      I now have another issue, zabbix is running, but when I browse to the server I'm presented with a zabbix screen for login, the credentails I setup don't let me in though. Are the login credentials to the frontend those I set in /etc/zabbix/zabbix_server.conf? Looking over the installation instructions they are the only credentails requested in the setup process as far as can see.
  • solution
    Senior Member
    • Jun 2020
    • 269

    #2
    based on your information your problem is with the system user and not with zabbix.
    this request is for the root password you entered in your ubuntu installation.
    switch to root, type: su
    and enter the root password set in your ubuntu installation
    then you can use the commands systemctl, apt etc... more easily​

    Wellington

    Comment


    • Andy@UWFRA
      Andy@UWFRA commented
      Editing a comment
      Thanks Wellington, that sorted it! I ran the command with sudo.

      I now have another issue, zabbix is running, but when I browse to the server I'm presented with a zabbix screen for login, the credentails I setup don't let me in though. Are the login credentials to the frontend those I set in /etc/zabbix/zabbix_server.conf? Looking over the installation instructions they are the only credentails requested in the setup process as far as can see.
  • solution
    Senior Member
    • Jun 2020
    • 269

    #3
    Installing Frontend/WebGUI


    default username and password


    Wellington​

    Comment

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