Zabbix-java-gateway won't start after update

[Mitchell-Zabbix]

Hello all

My zabbix-java-gateway.service does not seem to start after the latest update.
I can't seem to get a lot of information out of the logging, where else should I be looking?

Zabbix Java Gateway version: 6.0.21 (revision 9624968c6b8)

Systemctl

 zabbix-java-gateway.service - Zabbix Java Gateway
     Loaded: loaded (/lib/systemd/system/zabbix-java-gateway.service; enabled; vendor preset: enabled)
     Active: failed (Result: timeout) since Fri 2023-09-08 13:03:37 CEST; 49min ago
    Process: 8185 ExecStart=/usr/sbin/zabbix_java_gateway_startup (code=exited, status=143)
        CPU: 7.951s

Sep 08 13:02:06 hostname systemd[1]: Starting Zabbix Java Gateway...
Sep 08 13:03:36 hostname systemd[1]: zabbix-java-gateway.service: start operation timed out. Terminating.
Sep 08 13:03:37 hostname systemd[1]: zabbix-java-gateway.service: Failed with result 'timeout'.
Sep 08 13:03:37 hostname systemd[1]: Failed to start Zabbix Java Gateway.
Sep 08 13:03:37 hostname systemd[1]: zabbix-java-gateway.service: Consumed 7.951s CPU time.​[B][/B]

Journalctl

Sep 08 12:50:01 hostname sudo[6192]: usr : TTY=pts/0 ; PWD=/etc/zabbix ; USER=root ; COMMAND=/usr/bin/systemctl status zabbix-java-gateway.service
Sep 08 12:54:43 hostname sudo[7067]: usr : TTY=pts/0 ; PWD=/etc/zabbix ; USER=root ; COMMAND=/usr/bin/systemctl restart zabbix-java-gateway.service
░░ Subject: A start job for unit zabbix-java-gateway.service has begun execution
░░ A start job for unit zabbix-java-gateway.service has begun execution.
Sep 08 12:56:13 hostname systemd[1]: zabbix-java-gateway.service: start operation timed out. Terminating.
Sep 08 12:56:14 hostname systemd[1]: zabbix-java-gateway.service: Failed with result 'timeout'.
░░ The unit zabbix-java-gateway.service has entered the 'failed' state with result 'timeout'.
░░ Subject: A start job for unit zabbix-java-gateway.service has failed
░░ A start job for unit zabbix-java-gateway.service has finished with a failure.
Sep 08 12:56:14 hostname systemd[1]: zabbix-java-gateway.service: Consumed 8.104s CPU time.
░░ The unit zabbix-java-gateway.service completed and consumed the indicated resources.​

[Mitchell-Zabbix]

The issue is resolved.

Resolved by

In my /etc/zabbix/* folder I had 2 config files after the update: 'zabbix_java_gateway.conf' & 'zabbix_java_gateway.conf.dpkg-dist'.
I've created a back-up of 'zabbix_java_gateway.conf', removed it and renamed the dpkg file to 'zabbix_java_gateway.conf'.

I had to readjust the port & active pollers configuration, but after this my gateway seemed to start.
The data is also coming in from my hosts that are monitored by jmx.

Config files compared

< # It is sourced by startup.sh and shutdown.sh scripts.
---
> # It is sourced by "/etc/init.d/zabbix-java-gateway".
21d20
< #     If omitted, Zabbix Java Gateway is started as a console application.
26,27c25
<
< PID_FILE="/var/run/zabbix/zabbix_java_gateway.pid"
---
> # PID_FILE="/run/zabbix/zabbix_java_gateway.pid"
50a49,54
>
> ### JVM options (passed to /usr/bin/java).
> #
> # Mandatory: no
> #
> # JAVA_OPTIONS="-Xmx256m"​[B][/B]

Only the PID_FILE seems different here.

[Mitchell-Zabbix]

The issue is resolved.

Resolved by

In my /etc/zabbix/* folder I had 2 config files after the update: 'zabbix_java_gateway.conf' & 'zabbix_java_gateway.conf.dpkg-dist'.
I've created a back-up of 'zabbix_java_gateway.conf', removed it and renamed the dpkg file to 'zabbix_java_gateway.conf'.

I had to readjust the port & active pollers configuration, but after this my gateway seemed to start.
The data is also coming in from my hosts that are monitored by jmx.

Config files compared

< # It is sourced by startup.sh and shutdown.sh scripts.
---
> # It is sourced by "/etc/init.d/zabbix-java-gateway".
21d20
< #     If omitted, Zabbix Java Gateway is started as a console application.
26,27c25
<
< PID_FILE="/var/run/zabbix/zabbix_java_gateway.pid"
---
> # PID_FILE="/run/zabbix/zabbix_java_gateway.pid"
50a49,54
>
> ### JVM options (passed to /usr/bin/java).
> #
> # Mandatory: no
> #
> # JAVA_OPTIONS="-Xmx256m"​[B][/B]

Only the PID_FILE seems different here.