Dell iDRAC is in critical state?

[etfz]

Hi,

I setup monitoring for a few iDRAC systems. One of them has displayed "Dell iDRAC: System status is in critical state" from the beginning, but there are no apparent issues. What am I supposed to look for? Why does it think the system is in a critical state? The same thing happened for one of the other iDRACs yesterday, which is probably because I physically removed some disks from it, but if so, how can I clear the state? Due to the severity (I think?) I can't close the problem. I'm not interested in any workarounds like changing the severity or suppressing the problem.

[etfz]

Thanks. Was able to resolve by resetting iDRAC.

[Markku]

Let's look at the trigger configuration in the template (Zabbix 7.0, Dell iDRAC by SNMP):

count(/Dell iDRAC by SNMP/system.status[globalSystemStatus.0],#1,"eq","{$HEALTH_CRIT_STATUS}")=1

system.status[globalSystemStatus.0] = SNMP item, "This attribute defines the overall rollup status of all components in the system being monitored by the remote access card. Includes system, storage, IO devices, iDRAC, CPU, memory, etc."

{$HEALTH_CRIT_STATUS} = 5

= it counts if the last one system health status is 5, then it triggers. The trigger automatically clears when the system status is not critical anymore.

Manual close is not enabled for that trigger (rightly so, because the next poll in 30s would trigger it again if the status value hasn't changed).

Markku

[etfz]

So am I understanding correctly that this corresponds to a single OID that indicates overall system status?

[Markku]

That's what the item configuration says, yes.

Markku

[etfz]

Thanks. Was able to resolve by resetting iDRAC.