Event generation on Acknowledge ?

[welkin]

Is it possible to generate an event when a trigger gets acknowledged? So i can send out sms when someone is working on a problem.


regards

welkin

[Alexei]

Not quite what you want, but you may consider using escalations. Just setup a new operation, which will be executed only in case if an event is already acknowledged.

[Jbest]

Expand

Can you expand on how this should be done.

Thanks.

[exkg]

Hi,

In 'Config -> Actions -> Create New Action' ... if you check 'Enable Escalations' box a new condition appears/rise in 'Operation' options .... this condition will be 'Event Acknoledge' YES or NOT.



[]s,
Luciano

[Jbest]

I have escalations setup so that every hour zabbix sends another email to let us know that the problem still exists. I have it setup to stop sending emails once the problem is acknowledged. What I can't get it to do is send an email once the problem is acknowledged. Do you know how I can add that functionality using the escalation. I haven't been able to figure that out yet.

[exkg]

I'm a little bit confused about your doubt ...

But if you want stop a ESCALATION when a EVENT have a ACKNOLEDGE this screen can help to discover how:

[Jbest]

I have it set to send an email every hour as long as the problem is NOT acknowledged. If it gets acknowledged it stops sending emails. My question is how do i add an action to have it send a final email when it is ack'd? I can't see to get that to work.

[exkg]

Hmmm .... maybe if you create a new/other action only to match if the event have a acknowledged ?

I mean you will have two ACTIONS ... one with all escalations that will stop if event have a acknowledge ... other that only will be active if event have a acknowledge.



[]s,
Luciano

[untergeek]

I'm trying that right now. It does not appear to work.

[cbidwell]

Have you figured this out yet? It is very unclear how to set this up and should be standard on system monitoring actions.