Hi all,
We are deploying zabbix in our company, our final goal is to monitor all the main devices from our network, including networking components and server (linux, win, aix, as/400, etc..)
At this moment we have setup a basic pilot and now we are looking for new features, also we have a parallel proyect regarding incident handling, we are eevaluating glpi, a french masterpiece of software, but now, we want something more...
Our idea is to implement a way to create an incident directly from zabbix using a button or something like that. I have taken a look to the database and also the tr_status.php, because i think the easiest way for our operators will be to have a button after the comments field on the incidents view.
So, i need to add a new field to the triggers table, something like "glpi", this field will point to an icon on the server. Also i need to modify the query adding that field. After that, will point the new field to an sql query that will get the incident data from zabbix database and insert it on the glpi database.
Maybe this is too much work for us, dont know, but anyway will update this thread with the progress
Btw, this is a question for the developers, we want to modify the general view, avoiding to show the all - all data, because at this moment we have too many devices for this view. So i need to find where this global variable is located and disable the "all" value. Anyone know where is located?
We are deploying zabbix in our company, our final goal is to monitor all the main devices from our network, including networking components and server (linux, win, aix, as/400, etc..)
At this moment we have setup a basic pilot and now we are looking for new features, also we have a parallel proyect regarding incident handling, we are eevaluating glpi, a french masterpiece of software, but now, we want something more...
Our idea is to implement a way to create an incident directly from zabbix using a button or something like that. I have taken a look to the database and also the tr_status.php, because i think the easiest way for our operators will be to have a button after the comments field on the incidents view.
So, i need to add a new field to the triggers table, something like "glpi", this field will point to an icon on the server. Also i need to modify the query adding that field. After that, will point the new field to an sql query that will get the incident data from zabbix database and insert it on the glpi database.
Maybe this is too much work for us, dont know, but anyway will update this thread with the progress
Btw, this is a question for the developers, we want to modify the general view, avoiding to show the all - all data, because at this moment we have too many devices for this view. So i need to find where this global variable is located and disable the "all" value. Anyone know where is located?