Connecting On Premise Zabbix Proxy to Zabbix Cloud

[mrkccs]

Greetings,
I am new to the Zabbix world and I signed up for Zabbix Cloud. I have created a couple of hosts to start getting accustomed to the tool. I am now trying to set up a Zabbix Proxy so that I can monitor my on premise equipment from Zabbix Cloud. I am struggling getting the Zabbix Proxy connected to the Zabbix Cloud tenant. I have edited the /etc/zabbix/zabbix_proxy.conf file with the URL of my Zabbix cloud instance, but it does not want to connect. In in the /etc/zabbix/zabbix_proxy.conf file, I set the ProxyMode to 0, specified my Zabbix Cloud tenant URL for the Server, and set TLSConnect to unencrypted (just as a proof of concept to connect the proxy). In the /var/log/zabbix_proxy log, I am seeing messages such as:

Unable to connect to [<redacted>]:10051 [cannot connect to [[<redacted>]:10051]: connection timed out]

Are there any specific instructions on configuring a Zabbix on premise proxy to connect to Zabbix Cloud tenants? I am not seeing quite that instruction set in the Zabbix user guide.

Thanks!

[itimanuf]

Ah gotcha, sorry for not wording correctly. I used the FQDN of my Zabbix Cloud instance, so it would look like "example.zabbix.cloud" - it did not contain the other URL information. Is that the appropriate address to use, or is there a different configuration needed when configuring an on premise Zabbix proxy to connect to the Zabbix Cloud?

You can use the FQDN. Just make sure to allow outgoing traffic from the proxy to the frontend server over port 10051.
In your zabbix proxy, just edit the conf file and fill in the frontent FQDN next to server=

server=yournodename.zabbix.cloud:10051

[cyber]

Proxy connection does not use "URL"... you need hostname (or IP) and port there...

[mrkccs]

Ah gotcha, sorry for not wording correctly. I used the FQDN of my Zabbix Cloud instance, so it would look like "example.zabbix.cloud" - it did not contain the other URL information. Is that the appropriate address to use, or is there a different configuration needed when configuring an on premise Zabbix proxy to connect to the Zabbix Cloud?

[cyber]

By definition it shoudl work ... But I have not used cloud instance, so there can be something.. definitely FW issues ... But your cloud support should be able to answer this?

[itimanuf]

Ah gotcha, sorry for not wording correctly. I used the FQDN of my Zabbix Cloud instance, so it would look like "example.zabbix.cloud" - it did not contain the other URL information. Is that the appropriate address to use, or is there a different configuration needed when configuring an on premise Zabbix proxy to connect to the Zabbix Cloud?

You can use the FQDN. Just make sure to allow outgoing traffic from the proxy to the frontend server over port 10051.
In your zabbix proxy, just edit the conf file and fill in the frontent FQDN next to server=

server=yournodename.zabbix.cloud:10051

[mrkccs]

I ended up getting it working! I started over with the proxy configuration and now I have it connected to my Zabbix cloud tenant. Thanks!