IT Services/SLA Overview page with last months values?
Alexei,
How difficult would it be to implement a page like the current IT Services overview page, which shows all SLAs on one page, but have it display last month's (or a user selectable month) SLA values instead of the current last seven day SLA value?
Could you give me any hints on how to best proceed, as I need to get that up and running asap and can't wait for a next official release? I'd be more than happy to make the source available back to you, of course, once it's working.
Reason for a page like this: to find out the SLA values for the month June, I now have to click on every SLA entry one after another and check the value.. when you have 20 or so SLA items, this is a very time consuming procedure.
tom.
How difficult would it be to implement a page like the current IT Services overview page, which shows all SLAs on one page, but have it display last month's (or a user selectable month) SLA values instead of the current last seven day SLA value?
Could you give me any hints on how to best proceed, as I need to get that up and running asap and can't wait for a next official release? I'd be more than happy to make the source available back to you, of course, once it's working.
Reason for a page like this: to find out the SLA values for the month June, I now have to click on every SLA entry one after another and check the value.. when you have 20 or so SLA items, this is a very time consuming procedure.
tom.