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[1.1b7] False triggers on SMTP servers

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  • Wido
    Junior Member
    • Mar 2006
    • 23

    #1

    [1.1b7] False triggers on SMTP servers

    Hello,

    I have been running Zabbix 1.1Beta7 right now for a week now and i get a lot of false results with my SMTP servers.

    Currently i am monitoring 10 hosts with Zabbix and i get a lot of false reports with SMTP servers.

    6 servers are running Exim, 1 is running Postfix en 1 is running Qmail.

    The other 2 don't run a SMTP server.

    When i get an alert i check my SMTP server and it is running without any troubles.

    I can't be the netwerk, since all the other checks like HTTP, FTP, POP3 and IMAP are running fine.

    Maybe it is de timeout value that is to low, can i increase this for ONLY the SMTP check? Or is it something else?

    Thank you,

    Wido
  • woger
    Member
    • Sep 2005
    • 56

    #2
    Kind off the same problem here.
    I got several servers running zabbix_agentd sending http,ftp and smtp info using check_service[smtp] . They are all working fine except for one. This one works for system[procload] and memory[free] but refuses to work with check_service[smtp]. I get a response about once an hour, so sometimes it does work. I know if I telnet to port 25 on this server it responses in about 10 seconds (is this to slow for the agent). I have set the timeout to 25 sec on the agentd.conf.

    server: zabbix1.1beta11 (pages still say beta10??)
    agentd: beta2 on freebsd6.1
    (BTW zabbix_agentd -p seems to hang after
    check_service[*] [ssh,127.0.0.1,22] [1.000000] )

    Roger

    Comment

    • woger
      Member
      • Sep 2005
      • 56

      #3
      Here is some extra info:

      zabbix_server.log:
      024755:20060525:092853 Getting value of [check_service[smtp]] from host [BSD5] failed
      024755:20060525:092853 The value is not stored in database.
      024755:20060525:092858 Timeout while receiving data from [BSD5]
      024755:20060525:092858 Getting value of [check_service[smtp]] from host [BSD5] failed
      024755:20060525:092858 The value is not stored in database.
      024755:20060525:092903 Timeout while receiving data from [BSD5]
      024755:20060525:092903 Getting value of [check_service[smtp]] from host [BSD5] failed
      024755:20060525:092903 The value is not stored in database.

      agentd.log:
      015268:20060525:093201 Connection from [80...]. Allowed servers [80.101.5.114]
      015268:20060525:093201 Before read()
      015268:20060525:093201 After read() 2 [13]
      015268:20060525:093201 Got line:memory[free]
      015268:20060525:093201 Sending back:1230304.000000
      015268:20060525:093202 In check_security()
      015268:20060525:093202 Connection from [80...]. Allowed servers [80...]
      015268:20060525:093202 Before read()
      015268:20060525:093202 After read() 2 [17]
      015268:20060525:093202 Got line:system[procload]
      015268:20060525:093202 Sending back:0.110352
      015268:20060525:093203 In check_security()
      015268:20060525:093203 Connection from [80...]. Allowed servers [80....]
      015268:20060525:093203 Before read()
      015268:20060525:093203 After read() 2 [20]
      015268:20060525:093203 Got line:check_service[smtp]
      015267:20060525:093203 Sending back:1.000000

      Seems like the agent issending but the server not getting?

      Roger

      Comment

      • woger
        Member
        • Sep 2005
        • 56

        #4
        and even stranger

        OK,
        And I found that it gets an response exactly every 30 minutes????? The timer is on 30 seconds.

        Comment

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