Huston we have a proble....
Alexei, in my sql database the table shows=
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
| serviceid | name | status | algorithm | triggerid | showsla | goodsla | sortorder |
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
| 13 | Bamos | 0 | 0 | NULL | 1 | 99.99 | 100 |
| 14 | SLA Erro | 0 | 2 | 13484 | 1 | 99.99 | 100 |
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
but in th frontend the status is always 1.... there's never a problem......it's always all green.... and there's no TRUE time recorded in the SLA graphics... please assist.
Over
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
| serviceid | name | status | algorithm | triggerid | showsla | goodsla | sortorder |
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
| 13 | Bamos | 0 | 0 | NULL | 1 | 99.99 | 100 |
| 14 | SLA Erro | 0 | 2 | 13484 | 1 | 99.99 | 100 |
+-----------+----------------------+--------+-----------+-----------+---------+---------+-----------+
but in th frontend the status is always 1.... there's never a problem......it's always all green.... and there's no TRUE time recorded in the SLA graphics... please assist.
Over
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