I have a notifications action set up like this:
Trigger value = "PROBLEM"
Event acknowledged = "Not Ack"
But even after it is acknowledged it still sends out escalation emails.
I also have one set to send out an email when an event is acknowledged to let people know it is being taken care of but those emails do not go out aswell.
Is the even acknowledged variable just not working ?
Trigger value = "PROBLEM"
Event acknowledged = "Not Ack"
But even after it is acknowledged it still sends out escalation emails.
I also have one set to send out an email when an event is acknowledged to let people know it is being taken care of but those emails do not go out aswell.
Is the even acknowledged variable just not working ?

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