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Serious Problem: EMAIL being FLOODED with Alerts

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  • low10sws6
    Member
    • Oct 2008
    • 44

    #1

    Serious Problem: EMAIL being FLOODED with Alerts

    Serious Problem: EMAIL being FLOODED with Alerts

    it doesn't matter if i disable the action or remove the item and trigger or everything related to the hosts causing the problem.

    I made a simple add of an item with a trigger

    item
    description - SNMP DOWN
    oid = .1.3.6.1.2.1.1.1.0
    key = sysDescr.0
    type = text

    trigger

    {SNMP DOWN Checks:sysDescr.0.nodata(300)}=1

    basically the trigger returned a value=problem

    in this case an action set to a trigger value=problem
    which then sends an email and usually once cleared value=OK
    no more emails.
    unfortunately the problem for the item is still in it's down state. so i need to fix the problem with the device, and mean while needing to stop the emails that come every 2mins

    i disabled the action sending the email, disabled the item and the trigger. and i'm still getting emails.

    how do i remove the events and stop the emails with out having to bring the device back up in production and make it work to trigger the item/trigger to a OK value.
  • low10sws6
    Member
    • Oct 2008
    • 44

    #2
    I believe the event status of the trigger value=unknown

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