host not available

[mary nancy]

Hi

One of my host is in monitored status but it is not available . the error is:
Got empty string from [gva1054] IP [] Parameter [SMTP].
Could someone clarify on this and say how we can change the status to available

Regards
Nancy

[mary nancy]

Hi

I am still facing the same problem my host is Not available
The error is : Got empty string from [gva1017] IP [] Parameter [agent.ping]

Regards
Nancy