"Last 20 issues" always empty

[Tim S]

I'm running Zabbix 1.8 and have been dutifully dragging my database with me through the upgrades going back to the 1.1.x days.

I have two issues (and they're probably related):

1) On the dashboard, the "Last 20 issues" section is aways empty (and unfortunately, my shop gets issues daily).

2) In the "Availability Report", all of my various triggers show up with Problems, Ok, and Unknown all equaling "0.0000%". When I display the graphs on from that page, I see several green bars at 100.

My frontend wasn't copied over an older version, so the php/js code is stock. I'm guessing there's some setting in my database that's causing this?

Any help would be appreciated.

Thanks.

[richlv]

do you see triggers in problem state in monitoring -> triggers section ?

[Tim S]

Yes, as a matter of fact, I *do* see triggers with a Status of "PROBLEM" on the >Monitoring >Triggers page.

I think this broke prior to me upgrading to 1.8. My triggers are causing events and those events' actions send me emails & pages me. So functionally things are okay. It's just the frontend that is having problems.

Even though I ran the upgrade script for my mySQL db as part of my upgrade, the various tables & fields weren't set to "utf8_general_ci", so I did that manually hoping that would resolve things. But it didn't.

I'll now go through the various db commands in the upgrade script manually. Perhaps that will fix my problem?

Thanks for the attention. This has me flummoxed.

[richlv]

i doubt db upgrade could have been the cause for this. check apache/php logs for any errors

[Tim S]

No errors in the Apache or php log files.

I had to restart my Apache service and this triggered an event that briefly showed up in the "Last 20 issues" list. As soon as the trigger state went back to FALSE, the "Last 20 issues" list came up empty again. (This is better behavior than I had before).

Isn't the "Last 20 issues" supposed to be populated by the last 20 events whether or not they are resolved??

[richlv]

ahh. short answer - no
that's why i asked whether you have any triggers in problem state, and you said - yes.
last 20 issues shows currently active problems in chronological order and limits by 20.

edit : oh, forgot - if you want to see events, go to monitoring -> events

[Tim S]

Well, I'm not sure why it wasn't working at all before and is now, but as long as it's working-as-designed, then I don't care.

As for my "all zeroes" on the Availability Report... I have to remember to check the filter that's normally collapsed away. Once I reset that, everything was fine.

Thanks for the help. That's what makes Zabbix so great.