Sending messages to CA SNM

[PieterB]

We (the Linux team) of our company are using zabbix to monitor all Linux servers. But our operations team (24/24) uses CA SNM. The solaris servers use the 'TNG' client for this.

As I don't want to install this agent on Linux too, what is the best way to send specific problems to our operations team (/ Unicenter SNM) from zabbix?

In the zabbix book from puppet they mention CA Unicenter Service Desk.

[Wonderer]

You can create a new "Media Type" (Administration->Media types) which is actually runs a script on your zabbix host. You can write your script to send a problem to the SNM (Hope you have some interface on the SNM for this)

Then you can create a dummy user, and assign a new media to him.

And, finally, in the Action part, you have to choose "Send message" to that user.

When zabbix runs the script, the first parameter will be "Send to" field, then Subject and body of the message.

[PieterB]

You can create a new "Media Type" (Administration->Media types) which is actually runs a script on your zabbix host. You can write your script to send a problem to the SNM (Hope you have some interface on the SNM for this)

Then you can create a dummy user, and assign a new media to him.

And, finally, in the Action part, you have to choose "Send message" to that user.

When zabbix runs the script, the first parameter will be "Send to" field, then Subject and body of the message.

Indeed, for the moment I send emails with media to our team, but the operations team doesn't want this ;-)
We could also send the errors to a seperate log server or file with a script , but then you still have to install this TNG client...

[Wonderer]

Again this is only the "interface" problem. From zabbix side the "interface" is the media type script.
You have to have the corresponding "interface" on the other side.
If the only one is the TNG client (whatever it is than there is no other way I suppose.