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  • nima0102
    Senior Member
    • May 2010
    • 106

    #1

    Problem in fetching item

    Hi
    Our zabbix server is 1.8.3 and agentd is 1.8.2.
    Unfortunately some items are not fetch some times.for example :

    2010.Sep.18 13:08:22 1
    --There is not any fetched item for this time!
    2010.Sep.18 13:06:23 1
    2010.Sep.18 13:05:22 1
    2010.Sep.18 13:04:22 1
    .
    .
    .
    --There is not any fetched item for this time!
    2010.Sep.18 13:02:22 1
    2010.Sep.18 13:01:22 1
    2010.Sep.18 13:00:22 1

    of course there is not any network problem!because in same time, another items from other host has been fetched.
    Which parameters can I modify to solve this problem?
    I have found these parameters to config file,But I do not know can solve my problem,or not!
    1- Increase server->StartPollers ?
    2- Increase agent->BufferSend ?
    3- Increase agent->BufferSize ?
    4- Increase agent->StartAgents ?
    5-- Increase agent->Timeout ?
    or other options?

    note:this problem is only on items that are "agent" type not simple check.

    Thanks for any help or guidance
    Last edited by nima0102; 18-09-2010, 13:32.
  • alixen
    Senior Member
    • Apr 2006
    • 474

    #2
    Hi,

    Originally posted by nima0102
    note:this problem is only on items that are "agent" type not simple check.
    You can confirm that it is a problem with Zabbix agent items only by checking queue state in Administration/Queue and Overview option in drop down list.

    If this is the case, you should try raising StartPollers in server config.

    Regards,
    Alixen
    http://www.alixen.fr/zabbix.html

    Comment

    • nima0102
      Senior Member
      • May 2010
      • 106

      #3
      Thanks for your attention
      I have increase StartPollers in zabbix_server and zabbix_agnetd.conf on all agents.
      But I have another problem that I think is related to these parameters!
      In this topic I explain my issue.

      Thanks for any help or guidance

      Comment

      • nima0102
        Senior Member
        • May 2010
        • 106

        #4
        Originally posted by alixen
        you can confirm that it is a problem with Zabbix agent items only by checking queue state in Administration/Queue and Overview option in drop down list.
        I did not understand you mean.what should I check in Queue ??

        Thanks

        Comment

        • alixen
          Senior Member
          • Apr 2006
          • 474

          #5
          Hi,

          Originally posted by nima0102
          I did not understand you mean.what should I check in Queue ??

          Thanks
          I mean look at the screen (example attached) and, if you are really having problems with zabbix agent items, you should see a lot of non zero values in the line "Zabbix agent".

          Regards,
          Alixen
          Attached Files
          http://www.alixen.fr/zabbix.html

          Comment

          • nima0102
            Senior Member
            • May 2010
            • 106

            #6
            Thanks a lot for your attention
            I have check Queue for 30 min and every 5 second refreshed that page in order to see changes in realtime.there is no non-zero in zabbix-agent field.
            But My issue is not solved.
            The trigger is fired in 3:44:6,but that item had value in 3:43:5 and 3:42:6!!
            I think zabbix does not insert immediately to database after fetched one items.that means,
            zabbix fetches value1 and value2 for item X,and does not insert to database(these values cache),in meanwhile for check triggers,the databases is checked that has no any value in 120 second so trigger is fired!


            Thanks for more information.

            Comment

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