zabbix-server not starts

[marcospina]

Hi.

please somebody help me.
I have installed zabbix 1.8.3 on ubuntu 10.4 and I followed all the instructions from community page but when I want to start the service and agent they don't start
sudo /etc/init.d/zabbix-server start
ubuntu shows a message that say "starting zabbix server", but when i want to verify with ps -A | grep zabbix command only zabbix_agentd is running and can´t stop it.
if somebody knows what can i do please help me

[dima_dm]

See zabbix_server.log.
If you see error

30843:20100312:130857.498 Can't allocate shared memory of size 67108864
[Invalid argument]
30843:20100312:130857.498 Can't allocate shared memory for configuration
cache.

You can change kernel parameter
Example for RHEL:
/sbin/sysctl -w kernel.shmall=40960000
/sbin/sysctl -w kernel.shmmax=204800000
/etc/sysctl.conf

kernel.shmall=40960000
kernel.shmmax=204800000

[marcospina]

Hi dima_dm

I saw the zabbix_server log file but the error you say is not at there.

here is a copy from the log file.
what other things can i do?

/usr/sbin/zabbix_server [2219]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [2219]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [868]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [868]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1529]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1529]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1532]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1532]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1626]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1626]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1695]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1695]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [873]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [873]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1520]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1520]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1526]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1526]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1554]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1554]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1570]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1570]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1575]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1575]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1580]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1580]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1584]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1584]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1587]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1587]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [869]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [869]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1527]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1527]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1545]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
zabbix_server [1545]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1582]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1582]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1589]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1589]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1679]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1679]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1714]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [1714]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [885]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [885]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [866]: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]
/usr/sbin/zabbix_server [866]: ERROR: Cannot create PID file [/var/run/zabbix-server/zabbix_server.pid] [No such file or directory]

[EnigmA-X]

Obviously you have set a variable in /etc/zabbix/zabbix_server.conf that defines the server to put the pid-file in /var/run/zabbix-server/.

However, it looks like this path does not exist, or is not having the correct settings for the zabbix user to put the .pid file in.

Check if the path /var/run/zabbix-server exists. If not, create it.
Chech if the path /var/run/zabbix-server has the proper rights (i.e. with ls -la /var/run/)

Good luck!

[marcospina]

Thanks so much enigma-x.
i create the file zabbix_server.pid and I had put it on /var/run/zabbix-server
and the zabbix-server started, but when the machine restart the path /var/run/zabbix-server is not there and i have to create the variable once again.

[EnigmA-X]

You don't want to create the pid-file yourself. The zabbix-server daemon will do this for you

Can you share the output from the command: ' ls -la /var/run/'

[marcospina]

the zabbix_server.conf has define the path but i don´t know why it does not create it, so that i have to create it.
here is the ouput from ls -la /var/run

total 60
drwxr-xr-x 18 root root 700 2010-11-12 17:14 .
drwxr-xr-x 17 root root 4096 2010-10-30 17:03 ..
-rw-r--r-- 1 root root 4 2010-11-12 17:12 acpid.pid
srw-rw-rw- 1 root root 0 2010-11-12 17:12 acpid.socket
lrwxrwxrwx 1 root root 18 2010-11-12 17:12 agentx -> /var/agentx/master
drwxr-xr-x 2 root root 40 2010-11-12 17:12 apache2
-rw-r--r-- 1 root root 5 2010-11-12 17:12 apache2.pid
-rw-r--r-- 1 root root 4 2010-11-12 17:12 atd.pid
drwxr-xr-x 2 avahi avahi 80 2010-11-12 17:12 avahi-daemon
drwxr-xr-x 2 root root 60 2010-11-12 17:12 console
drwxr-xr-x 2 root root 60 2010-11-12 17:12 ConsoleKit
-rw-r--r-- 1 root root 4 2010-11-12 17:12 console-kit-daemon.pid
-rw-r--r-- 1 root root 4 2010-11-12 17:12 crond.pid
---------- 1 root root 0 2010-11-12 17:12 crond.reboot
drwxr-xr-x 3 root lp 120 2010-11-12 17:12 cups
drwxr-xr-x 2 messagebus messagebus 80 2010-11-12 17:12 dbus
-rw-r--r-- 1 root root 4 2010-11-12 17:12 dhclient-eth0.pid
drwx--x--x 4 root gdm 100 2010-11-12 17:12 gdm
-rw-r--r-- 1 root root 4 2010-11-12 17:12 gdm.pid
drwxr-xr-x 2 mysql root 60 2010-11-12 17:12 mysqld
drwxr-xr-x 2 root root 60 2010-11-12 17:12 network
-rw-r--r-- 1 root root 3 2010-11-12 17:12 NetworkManager.pid
-rw-r--r-- 1 root root 1777 2010-11-12 17:12 nm-dhclient-eth0.conf
-rw-r----- 1 root root 4 2010-11-12 17:12 openhpid.pid
drwxr-xr-x 4 root root 80 2010-11-12 17:12 pm-utils
drwxr-xr-x 2 root root 40 2010-11-12 17:12 pppconfig
-rw-r--r-- 1 root root 4 2010-11-12 17:12 rsyslogd.pid
drwxrwxr-x 2 root utmp 40 2010-11-12 17:12 screen
drwxr-xr-x 2 root root 40 2010-11-12 17:12 sendsigs.omit.d
-rw------- 1 root root 4 2010-11-12 17:12 snmpd.pid
drwx------ 3 root zabbix 60 2010-11-12 17:13 sudo
drwxr-xr-x 2 root root 60 2010-11-12 17:12 udev-configure-printer
-rw-r--r-- 1 root root 4 2010-11-12 17:12 upstart-udev-bridge.pid
-rw-rw-r-- 1 root utmp 3840 2010-11-12 17:24 utmp
drwxr-xr-x 2 root root 60 2010-11-12 17:14 zabbix-server

[EnigmA-X]

Zabbix cannot write the pid file in that directory due to rights restrictions. Please do: chown zabbix.zabbix /var/run/zabbix-server

This should fix your start problem.

[marcospina]

Hi enigma-x

thanks so much for your help and i want you forgive me because is my first time with linux and it has been a bit difficult.
I want tell you that i ran the command chown but it´s equal, if you would want follow to tell me what can i do.

I have other problem, since aply the command chown, the zabbix-server event log show that can not open the pid file and now zabbix web is not show any graphs.

[EnigmA-X]

Can you share the output of 'ls -la /var/run' (same as before, but this way I can see if the chown was succesfull).

Can you also share the output of 'ls -la /var/run/zabbix-server/' ?

[marcospina]

hello

enigma-x this is the output from ls -la /var/run/zabbix-server


total 0
drwxr-xr-x 2 root root 60 2010-11-13 13:48 .
drwxr-xr-x 18 root root 700 2010-11-13 13:48 ..
-rwxr--r-- 1 root root 0 2010-11-13 13:48 zabbix_server.pid


and this the zabbix-server log file
/usr/sbin/zabbix_server [3652]: Cannot open PID file [/var/run/zabbix-server/zabbix_server.pid] [Permission denied]
/usr/sbin/zabbix_server [3652]: ERROR: Cannot open PID file [/var/run/zabbix-server/zabbix_server.pid] [Permission denied]

[marcospina]

hello

enigma-x this is the output from ls -la /var/run/zabbix-server


total 0
drwxr-xr-x 2 root root 60 2010-11-13 13:48 .
drwxr-xr-x 18 root root 700 2010-11-13 13:48 ..
-rwxr--r-- 1 root root 0 2010-11-13 13:48 zabbix_server.pid


and this the zabbix-server log file
/usr/sbin/zabbix_server [3652]: Cannot open PID file [/var/run/zabbix-server/zabbix_server.pid] [Permission denied]
/usr/sbin/zabbix_server [3652]: ERROR: Cannot open PID file [/var/run/zabbix-server/zabbix_server.pid] [Permission denied]

[EnigmA-X]

1. Remove the .pid file
2. Make sure that /var/run/zabbix-server/ is owned by the zabbix user

You still did not set the ownership of the directory, as I suggested before

Good luck!