IT Services in views "Weekly" and "Monthly" not update
Hi guys,
I created some services, I enabled "Calculate SLA" and manually enable the trigger.
In view "Daily" and "Yearly" I see the percentage of the SLA being updated, and the "Problems" column with the time of the alarm trigger.
But in views "Weekly" and "Monthly" percentages are not updated, and the "Problems" column continues without any change...
Tks in advance.
Tiago Soares
I created some services, I enabled "Calculate SLA" and manually enable the trigger.
In view "Daily" and "Yearly" I see the percentage of the SLA being updated, and the "Problems" column with the time of the alarm trigger.
But in views "Weekly" and "Monthly" percentages are not updated, and the "Problems" column continues without any change...
Tks in advance.
Tiago Soares