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  • hirschnf
    Member
    • Jan 2010
    • 56

    #1

    Item is not supported

    When I monitor some Windows systems and use the Windows Template the perf_counter items use the english description.
    Because we use the german version of windows the perf_counter items are not supported.

    Code:
    3608:20110727:134004.281 Item [host.x.local:perf_counter[\PhysicalDisk(_Total)\Avg. Disk Write Queue Length]] is not supported
    Is there a way to see the unsupported items in the GUI as disabled?

    So it would be easier to see the items which don't collect data and I can change the items to the correct key.

    Thank you
    Frank
  • xibbaz
    Member
    Zabbix Certified Specialist
    • Jun 2009
    • 74

    #2
    Which version of Zabbix are you using? In version 1.8, unsupported items are displayed in grey in the trigger configuration page, and they have a status in the items configuration page.

    Comment

    • hirschnf
      Member
      • Jan 2010
      • 56

      #3
      We use Zabbix 1.8.5.
      You are right I have seen such items with status "unsupported item".
      But when will the item get this state?

      In the proxy log I got always this messages:
      Code:
      26265:20110728:113512.694 Item [pc123.x.local:perf_counter[\PhysicalDisk(_Total)\Avg. Disk Read Queue Length]] is not supported
       26265:20110728:113612.806 Item [pc123x.local:perf_counter[\PhysicalDisk(_Total)\Avg. Disk Read Queue Length]] is not supported
       26265:20110728:113712.902 Item [pc123.x.local:perf_counter[\PhysicalDisk(_Total)\Avg. Disk Read Queue Length]] is not supported
      And in the GUI this item ist still active.
      To disable the messages in the proxy I need to disable the item in the GUI.
      Is this normal?

      Comment

      • xibbaz
        Member
        Zabbix Certified Specialist
        • Jun 2009
        • 74

        #4
        Originally posted by hirschnf
        We use Zabbix 1.8.5.
        You are right I have seen such items with status "unsupported item".
        But when will the item get this state?
        When the agent is unable to perform the check on the host (ie: free space on a non existent drive); if the agent return a value type incompatible with what it is defined on the server (ie: error string to a numeric item); I don't know all the reasons.

        Originally posted by hirschnf
        And in the GUI this item ist still active.
        To disable the messages in the proxy I need to disable the item in the GUI.
        Is this normal?
        Your question refered to finding which items are disabled. I don't use proxies, so somebody else will have to step in to answer that question.

        Comment

        • hirschnf
          Member
          • Jan 2010
          • 56

          #5
          Thank you for information.
          Maybe there is someone who have installed one or more proxies and see the same things in the log.

          In my opinion after this log entry will set the item should be set as unsupported.

          best regards
          Frank

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