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Trigger not triggering actions

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  • mpureka
    Junior Member
    • Apr 2011
    • 28

    #1

    Trigger not triggering actions

    I have an action set up to email me when any trigger fires with the following conditions:

    Maintenance status not in "maintenance"
    Trigger value = "PROBLEM"
    Trigger severity >= "Warning"

    I have a trigger that is firing that is set to severity High, and it is not, as far as I know, in a maintenance period (is there any good way to check?), but when the trigger fires, it shows as not having any associated actions.

    What possible reasons could be at work here?
  • Yello
    Senior Member
    • Apr 2011
    • 309

    #2
    Hi,
    What do you have set for "Type of Calculation"?


    Regards,
    David

    Comment

    • mpureka
      Junior Member
      • Apr 2011
      • 28

      #3
      For the trigger? It's just a simple gt.

      The Trigger seems to work just fine - it shows up in the dashboard when it goes off, but whenever it fires it doesn't seem to have any associated actions.

      Comment

      • Yello
        Senior Member
        • Apr 2011
        • 309

        #4
        Hi,
        No, I mean the Action.


        Regards,
        David

        Comment

        • mpureka
          Junior Member
          • Apr 2011
          • 28

          #5
          Oh sorry!

          It's set to "AND / OR" - what does this mean exactly? I understand "AND" and I understand "OR" but "AND / OR" seems a bit vague.

          Comment

          • Yello
            Senior Member
            • Apr 2011
            • 309

            #6
            Hi,
            What do you have configured for you action operations? Has this Action ever worked?

            Try to post as much of your action config (and media config if necessary) as possible.


            Regards,
            David

            Comment

            • mpureka
              Junior Member
              • Apr 2011
              • 28

              #7
              The action works fine for lots of other triggers, it just seems to have a problem with this one, which is why I'm wondering if there's something that could be set on the trigger that would keep this from firing.

              Comment

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