Alert to customers

[Datacenter1.com]

Hi

I want to inform customers about problems in their servers (problems and recovery messages)

My question is what is the most efficient way to achieve that?

I guess I can add 200 customers and create 200 actions, but I'm looking for the easier way, something like

If host SRV-001 is down sent mail to [email protected]
If host SRV-002 is down sent mail to [email protected]

Any ideas?

[walterheck]

Yeah, your best bet is to use the zabbix api to write scripts to do this kind of stuff. You can take a look at what we do in our drupal module here: https://github.com/Tribily/tribily-zabbix-drupal-module

[alepaes]

Hi,

I searched a lot about this but I haven't found an answer. I want to create a generic actions to notify
our crew and only the customer of the affected host.

Maybe the way is to send the alert to a generic e-mail and create a script (i.e. python or php), to catch this e-mail via POP3, parse the information and resend the e-mail to the proper customer.

But it's very strange that a (apparently) simple feature doesn't have been included in this great tool yet.

walterheck: can you give us some tip about the API can help on this ?

Best reagrds.

[walterheck]

We use the API to create user accounts, alerts, user groups and hostgroups when a user signs up. That way we can have an alert per hostgroup, and even with hundreds of hostgroups it still is scalable.