User defined UserParamter not working on all clients

[dernwine]

Good morning! (or afternoon as the case may be)

I am having an issue with a user defined UserParameter that is working on ALL but one client. On the one client that it will not work on the item goes into "Not Supported" mode after a few minutes. I have tried everything I can think of and scoured through the forums for something that might be amiss.

On the client, the UserParamter looks like:

UserParameter=MFPAg,ps -ef | grep DomainDaemon | grep -v "grep" | wc -l | awk '{print $1}'

It works, and returns a value:

root@xxxxxxxx# ps -ef | grep DomainDaemon | grep -v "grep" | wc -l | awk '{print $1}'
1

From the Zabbix server, I can get the value:

zabbix@lparmon ~ $ zabbix_get -s xx.xx.xx.xx -k MFPAg
1
zabbix@lparmon ~ $

The zabbix server log shows:

1298:20120601:093323.150 item [QA - MFP:MFPAg] became supported
1296:20120601:094153.968 item [TEST - MFP:MFPAg] became not supported: Not supported by Zabbix Agent


This exact key/item/trigger works on several other systems with the same OS level/patch level. Same release of the zabbix server, etc.

Using following version of zabbix:

1149:20120531:105137.594 Starting Zabbix Server. Zabbix 1.8.13 (revision 27486).
1149:20120531:105137.594 ****** Enabled features ******
1149:20120531:105137.594 SNMP monitoring: YES
1149:20120531:105137.594 IPMI monitoring: NO
1149:20120531:105137.594 WEB monitoring: YES
1149:20120531:105137.594 Jabber notifications: NO
1149:20120531:105137.594 Ez Texting notifications: YES
1149:20120531:105137.594 ODBC: NO
1149:20120531:105137.594 SSH2 support: NO
1149:20120531:105137.594 IPv6 support: NO
1149:20120531:105137.594 ******************************


Any insight into how I can narrow down this issue further?


Thanks in advance,

[GArmao]

try enabling debug logging (Debug=4) on the zabbix agent for the server that's giving you the issue, it may give you more information on what's going on.

[dernwine]

Resolved - No idea why except possible user error

I removed the server from zabbix, and all associated groups. Then I reinstalled ther server, restarted the zabbix agents/daemons.

Everything now works.

Thanks for everyones input

[flako]

Everything now works.

Hello, just in case .. did not know him, you can do the same with the item proc.num [DomainDaemon] and you use UserParameter nows on all clients.

Greetings.