Time periods ignored for recovery

[antonvdl]

Hi all,

I have the following issue.
I have an action with a time period "Time period in "1-5,07:00-21:00" configured.

This is working fine for me; a problem (line down) started on thursday at 19:50 and generated an SMS (as expected). Next thing was to acknowledge the problem at 20:15 to prevent escalations.

The next night (friday at 2:04) the problem was solved (line up).
This caused the action to send out an SMS.

Is there a way to make sure recovery alerts are not sended outside the time periods?

Thanks in advance!

Regards,

Anton

[BDiE8VNy]

Maybe by using a dedicated media with the same restriction on time period.