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where to check for e-mail trouble ?

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  • Philippe
    Member
    • Oct 2004
    • 77

    #1

    where to check for e-mail trouble ?

    Hello,

    i'm using zabbix 1.0 for quite some time.
    Never had problems with it but since a week or something i have troubles with e-mails.
    when something is triggered, the alarm (e-mail- is "not sent".
    The configuration on my exchange server is still the same (address of zabbix is relaying allowed) and i can't see anything in my exchange log files.
    Where can i check on zabbix how it handles the alarms and why it's not possible to send these e-mails ?

    in zabbix_suckerd.log i can find:
    Error receiving answer on RCPT TO request.
    (how can i exactly see what that error is ??)

    ...not resolved...

    the problem is appearantly the group on exchange server.
    i mail to a group and in that group are 4 users.
    this always worked, but now not more.
    if i change the e-mail address in zabbix to mine (no group, but user), then it works.
    if i mail with a telnet command from zabbix command line, it also works to the group so there must be a reason why zabbix can't mail to a group, but the strange thing is that it always worked before...






    thnx,
    Verus.
    Last edited by Philippe; 06-06-2006, 11:57.
  • Philippe
    Member
    • Oct 2004
    • 77

    #2
    i did some more testing, removed the e-mail address and put 8 e-mail addresses in from normal users with 1 mailbox.
    now zabbix sended 2 of the 4 e-mails...
    in the second test i did (exacly the same), zabbix sended none!

    and again in zabbix_suckerd.log:

    003142:20060606:121741 Error receiving answer on RCPT TO request.
    003142:20060606:121741 Error sending alert ID [25837]
    003142:20060606:121751 Error receiving answer on RCPT TO request.
    003142:20060606:121751 Error sending alert ID [25838]
    003142:20060606:121801 Error receiving answer on RCPT TO request.
    003142:20060606:121801 Error sending alert ID [25839]
    003142:20060606:121811 Error receiving answer on RCPT TO request.
    003142:20060606:121811 Error sending alert ID [25840]
    003142:20060606:121851 Error receiving answer on RCPT TO request.
    003142:20060606:121851 Error sending alert ID [25835]
    003142:20060606:121901 Error receiving answer on RCPT TO request.
    003142:20060606:121901 Error sending alert ID [25836]
    003142:20060606:121911 Error receiving answer on RCPT TO request.
    003142:20060606:121911 Error sending alert ID [25837]
    003142:20060606:121921 Error receiving answer on RCPT TO request.
    003142:20060606:121921 Error sending alert ID [25838]
    003142:20060606:121931 Error receiving answer on RCPT TO request.
    003142:20060606:121931 Error sending alert ID [25839]
    003142:20060606:121941 Error receiving answer on RCPT TO request.
    003142:20060606:121941 Error sending alert ID [25840]
    003142:20060606:121951 Error receiving answer on RCPT TO request.
    003142:20060606:121951 Error sending alert ID [25841]
    003142:20060606:122001 Error receiving answer on RCPT TO request.
    003142:20060606:122001 Error sending alert ID [25844]
    003142:20060606:122011 Error receiving answer on RCPT TO request.
    003142:20060606:122011 Error sending alert ID [25845]
    003142:20060606:122021 Error receiving answer on RCPT TO request.
    003142:20060606:122021 Error sending alert ID [25846

    Comment

    • Philippe
      Member
      • Oct 2004
      • 77

      #3
      how is zabbix handling the e-mail ?
      what program uses it to forward the mail ?

      thnx,
      Verus

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