Hello everyone,
I have a problem with my trigger severity. I set up a trigger for three active checks and I get text values every 5 minutes. I set up a trigger for diff for the last value. this is the syntax i put. very simple:
{HOST.KEY.diff(0)}>0
at first, when the value changes, the trigger pops with the severity I wanted. but after a couple of minutes the trigger goes in an OK because the changed value has been recieved, without the handle of the user. I want to set up that whenever a problem goes up, the user need to take care of it and aknowledge it before the state goes as an OK. without the user aknowldege, I want the problem to still be as an Averge\high severity
any suggestions?
Thank you
I have a problem with my trigger severity. I set up a trigger for three active checks and I get text values every 5 minutes. I set up a trigger for diff for the last value. this is the syntax i put. very simple:
{HOST.KEY.diff(0)}>0
at first, when the value changes, the trigger pops with the severity I wanted. but after a couple of minutes the trigger goes in an OK because the changed value has been recieved, without the handle of the user. I want to set up that whenever a problem goes up, the user need to take care of it and aknowledge it before the state goes as an OK. without the user aknowldege, I want the problem to still be as an Averge\high severity
any suggestions?
Thank you
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