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no active checks on server [SIP:10051]: host [platform-ovh] not found

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  • richard.murray
    Junior Member
    • Apr 2018
    • 6

    #1

    no active checks on server [SIP:10051]: host [platform-ovh] not found

    Please can somebody explain why Zabbix does not work how I expect it to please!

    When I start an agent it will contact to the server and the "platform-ovh" host will be created via autodiscovery.

    Then the agent will log "no active checks on server [IP:10051]: host [platform-ovh] not found".

    But the agent just caused the "platform-ovh" host to be created on the server with the name "platform-ovh" using auto discovery!!!

    Agent log;

    26955:20180605:162925.333 Starting Zabbix Agent [platform-ovh]. Zabbix 2.4.7 (revision 56694).
    26955:20180605:162925.333 using configuration file: /etc/zabbix/zabbix_agentd.conf
    26955:20180605:162925.333 agent #0 started [main process]
    26956:20180605:162925.333 agent #1 started [collector]
    26957:20180605:162925.333 agent #2 started[listener #1]
    26958:20180605:162925.334 agent #3 started[listener #2]
    26960:20180605:162925.334 agent #4 started[listener #3]
    26961:20180605:162925.334 agent #5 started [active checks #1]
    26961:20180605:162925.601 no active checks on server [SIP:10051]: host [platform-ovh] not found


    Agent conf;

    PidFile=/var/run/zabbix/zabbix_agentd.pid
    LogFile=/var/log/zabbix-agent/zabbix_agentd.log

    LogFileSize=1

    DebugLevel=3

    Server=SIP
    ServerActive=SIP

    ListenIP=AIP
    StartAgents=3

    HostnameItem=system.hostname
    HostMetadataItem=system.uname
  • aigars.kadikis
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Mar 2018
    • 208

    #2
    Hi,

    Are you using Action with even source "Discovery" or "Auto registration" to register Zabbix agent? In this setup I would to suggest to go with "Auto registration".
    Please share the info how you implemented configuration under "Operation" tab.

    Regards,

    Comment

    • richard.murray
      Junior Member
      • Apr 2018
      • 6

      #3
      Hi.

      Zabbix 3.4 running in K8S.

      Configured as AutoDiscovery;

      Configuration->Action
      Action : Host metadata like Linux
      Operations : Add Host, Add to host groups Linux Servers, Link to templates Template OS Linux

      If I;

      Stop the agent.
      Delete the Host.
      Start the agent.
      The Host is created but Availability ZBX goes red and reports "Get value from agent failed: cannot connect to [[IP]:10050]: [4] Interrupted system call"

      IP has been removed.

      What/Where is the "Operation" tab?

      Thx...

      Comment

      • aigars.kadikis
        Senior Member
        Zabbix Certified SpecialistZabbix Certified Professional
        • Mar 2018
        • 208

        #4
        Originally posted by richard.murray
        Hi.

        Zabbix 3.4 running in K8S.

        Configured as AutoDiscovery;

        Configuration->Action
        Action : Host metadata like Linux
        Operations : Add Host, Add to host groups Linux Servers, Link to templates Template OS Linux

        If I;

        Stop the agent.
        Delete the Host.
        Start the agent.
        The Host is created but Availability ZBX goes red and reports "Get value from agent failed: cannot connect to [[IP]:10050]: [4] Interrupted system call"

        IP has been removed.

        What/Where is the "Operation" tab?

        Thx...

        Code:
        Get value from agent failed: cannot connect to [[IP]:10050]: [4] Interrupted system call
        The message indicates that the server cannot connect to the agent through port 10050. Please test from server side:
        Code:
        nmap -p 10050 ip.address.of.client
        Another workaround is to use only active items. This means you need to convert all items from "zabbix agent" to "zabbix agent-active".

        Regards,
        Aigars

        Comment

        • richard.murray
          Junior Member
          • Apr 2018
          • 6

          #5
          "message indicates that the server cannot connect to the agent through port 10050" checked through the templates and one of them was Zabbix Agent not Zabbix Agent Active hence the red ZBX.

          Thank you!

          Comment

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