Wondering how the text is been added to the Trigger Description and then email notifications are sent. As you can see the everything matches perfectly but I cannot find where or how it’s picking up the Extra Text (bold) in Trigger Description and adding it to this Action.
Here’s the Configurations -> Actions -> Operation -> Default Message content:
{HOST.NAME1}
{$ZABBIX_URL}
Trigger: {TRIGGER.NAME}
Trigger status: {TRIGGER.STATUS}
Trigger severity: {TRIGGER.SEVERITY}
Template Name: {TRIGGER.TEMPLATE.NAME}
Action Name: {ACTION.NAME}
{TRIGGER.DESCRIPTION}
Trigger URL: {TRIGGER.URL}
Item values:
{ITEM.NAME1} ({HOST.NAME1}:{ITEM.KEY1}): {ITEM.VALUE1}
And here’s the message I received from Zabbix:
*******Prod##
http://zabbix-*******.com/zabbix/
Trigger: Zabbix agent on *******Prod## is unreachable for 5 minutes
Trigger status: PROBLEM
Trigger severity: High
Template Name: PROD Template
Action Name: PROD Issues
Service Overview: Blah Blah
Impact Statement: Blah Blah Blah Blah .
Support DL: Admins@*******.com
Alert Owner: Admins - Blah Blah
Link to KB/Wiki: Blah Blah
Trigger URL:
Item values:
Agent ping (*******Prod##:agent.ping): Up (1)
Here’s the Configurations -> Actions -> Operation -> Default Message content:
{HOST.NAME1}
{$ZABBIX_URL}
Trigger: {TRIGGER.NAME}
Trigger status: {TRIGGER.STATUS}
Trigger severity: {TRIGGER.SEVERITY}
Template Name: {TRIGGER.TEMPLATE.NAME}
Action Name: {ACTION.NAME}
{TRIGGER.DESCRIPTION}
Trigger URL: {TRIGGER.URL}
Item values:
{ITEM.NAME1} ({HOST.NAME1}:{ITEM.KEY1}): {ITEM.VALUE1}
And here’s the message I received from Zabbix:
*******Prod##
http://zabbix-*******.com/zabbix/
Trigger: Zabbix agent on *******Prod## is unreachable for 5 minutes
Trigger status: PROBLEM
Trigger severity: High
Template Name: PROD Template
Action Name: PROD Issues
Service Overview: Blah Blah
Impact Statement: Blah Blah Blah Blah .
Support DL: Admins@*******.com
Alert Owner: Admins - Blah Blah
Link to KB/Wiki: Blah Blah
Trigger URL:
Item values:
Agent ping (*******Prod##:agent.ping): Up (1)
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