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What do the *UNKNOWN* fields in emails mean?

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  • jimford
    Junior Member
    • Mar 2014
    • 11

    #1

    What do the *UNKNOWN* fields in emails mean?

    I get email notification of problems, OK but what do the *UNKNOWN* fields signify please?

    eg:

    2: *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN*
    3: *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN*

    Jim
  • tchjts1
    Senior Member
    • May 2008
    • 1605

    #2
    That comes from the "Default message" setting of an action



    If you go to your Configuration --> Actions and look at your setup, you will see that there are probably a list of 2 or 3 of these in any given action.

    I personally remove the extra ones as I have not found a use for multiples at this point in time. There is a functional use for them though.

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    • jimford
      Junior Member
      • Mar 2014
      • 11

      #3
      Many thanks for the quick and very helpful reply 'tchjts1'!

      Jim

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