External check timeout error

[mkorkos]

Hi all,

I'm currently trying to implement so external checks in my Zabbix.
I first created a directory {datadir}/zabbix/externalscripts
and then put a really basic test.sh script which is just :

#!/bin/bash
echo 1

--
Finally, I configured an External check item in Zabbix which key is test.sh[]
However, this doesn't work and all I got left with is a "timeout while executing a shell script" error.

Any help would be highly appreciated

MK

[aib]

Did you create a directory for external scripts in the same place which described in config-file?

Zabbix server will look in the directory defined as the location for external scripts (parameter 'ExternalScripts' in Zabbix Server configuration file)

Did you check the LOG-file of Zabbix server about any information related with your check?

[mkorkos]

Well I looked at my configuration file and therefore put my script in {datadir}/zabbix/externalscripts
All I got in the log file is "item [my_item] became not supported: timeout while executing a shell script"

[aib]

Temporarily change DebugLevel to 4 and restart server.
You will have a lot of information and may have an error message which describe your issue.

BTW, Did you try to start test.sh from command line? Is it works?

[mkorkos]

> I tried once again after setting the debug level at 4 => nothing new in the log file.

> Yes it works in CLI !

[aib]

I try to do it by myself - it works.
Take a look on my configuration.
May be you can use the full path instead of {datadir}/zabbix/externalscripts ?

[root@zabbix externalscripts]# grep -i extern /etc/zabbix/zabbix_server.conf
### Option: ExternalScripts
#       Full path to location of external scripts.
[B]ExternalScripts=/usr/lib/zabbix/externalscripts
[/B][root@zabbix ~]# cd /usr/lib/zabbix/externalscripts/
[root@zabbix externalscripts]# cat test.sh
[B]#!/bin/bash
echo 123.45[/B]
[root@zabbix externalscripts]# ./test.sh
[B]123.45[/B]
[root@zabbix externalscripts]# ls -la test.sh
[B]-rwxr-xr-x 1 root root 24 May 23 10:26 test.sh[/B]

[Navern]

Please check also permissions on directory itself and executable permissions on script.

[mkorkos]

Okay so I really don't know since my conf is completly similar to yours...

Edit : permissions are ok since I can run the script as the "zabbix" user from my CLI.