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Service SLA not calculating

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  • maand
    Junior Member
    • Mar 2019
    • 15

    #1

    Service SLA not calculating

    Hi.
    I created a service structure like this:
    root
    Prod (Problem, if at least one child has a problem)
    Windows (Problem, if at least one child has a problem)
    Servers - Agents (Problem, if at least one child has a problem)
    Server 1 Zabbix agent uptime (Problem, if at least one child has a problem)
    Server 2 Zabbix agent uptime (Problem, if at least one child has a problem)
    etc (Problem, if at least one child has a problem)
    etc (Problem, if at least one child has a problem)

    The problem is that the Servers - Agents level are ALWAYS at 100%, but all Server X shows the SLA on the trigger connected to it and the Windows level shows the combined SLA from all Agent triggers.

    Have anyone seen this issue?

    //Mathias
  • maand
    Junior Member
    • Mar 2019
    • 15

    #2
    Hi Again,
    Just noticed that when i create a child it doesnt calculate from prevoius problems, only new problems from when creating the service..

    Are there any way to have the new node calculate from all old previous data that i move in from other places?

    //Mathias

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