Zabbix 1.8.20 not sending email alerts

[kristiaan_d]

Hi Guys,
I have a Centos 6.5 Minimal install, running Zabbix 1.8.20 its a VERY basic setup at the moment as i am looking at moving away from Nagios to Zabbix but am struggling to make the change so far.

I have intentionally broken a service on the Zabbix server so it reports to say there is a problem. However I have been unable so far to get any email alerts from Zabbix about the broken service.

I have an action configured that says

Maintenance status not in "maintenance"
Trigger value = "PROBLEM"
Trigger = "Zabbix server:Inetd is not running on {HOSTNAME}"

Send message to User "Kris"

We are using Microsoft Exchange 2010 on a separate server to handle emails, I can connect to the Exchange server from the Zabbix server via Telnet and send emails but I have so far been unable to get Zabbix to generate an email.

Kris

[jvalenzani]

Did you configure the mail server in Zabbix?

https://www.zabbix.com/documentation/1.8/manual/web_interface/administration#media_types

[tchjts1]

Another point to consider is that user "Kris" must have at least read privileges to that host in Zabbix GUI.

[kristiaan_d]

Did you configure the mail server in Zabbix?

https://www.zabbix.com/documentation...on#media_types

Hi Yes i've configured the server within Zabbix and it uses the same settings that I use within Telnet to send an email from the zabbix server.

Another point to consider is that user "Kris" must have at least read privileges to that host in Zabbix GUI.

Hi, I think i've set this up right (attached is an image of the user) to show the groups.

[RPW]

Set a shell for the Zabbix Server user

If the Zabbix Server is running with des user "zabbix" (ps aux | grep zabbix). This user must have a Shell defiend for send emails (vi /etc/passwd):
zabbix:x:110:65534::/usr/local/sbin:/bin/bash

[kristiaan_d]

*Answered*

I managed to resolve this problem as it turned out to be an incorrectly configured action that was stopping emails being sent.

I added a basic rule that just says when it finds a problem send an email and it worked.