Zabbix generating multiple alerts for the same condition - enexpected behavior

[vampyreapocalypsr]

Hi all,

I'm running a Zabbix 3.0.25 server in OEL 6.10.

Currently I am seeing an issue where a threshold will be crossed and alert generated, as expected. But then if the alert condition is generated again another alert is generated, so now there are two alerts for essentially the same condition. That is not expected. A good example:

Disk space alerts occur at 90% usage. If the disk fills to, say 93% an alert is generated. If some arbitrary amount of time later, the disk fill to 97%, another alert is generated. This second alert is extraneous. We do not have multiple problem event generations enabled, nor do we have any conditions that would cause the action to be repeated (i.e.: status = not ack or similar).

We are running a custom script on the zabbix server to open an incident ticket for any trigger >= high. It is not ideal to have more than a single ticket for the same issue.

The same behavior occurs with our swap memory trigger and cpu utilization trigger.

Any thoughts on what could be going on would be appreciated. Thanks.

[walter]

you can check “Action log” on the web to make sure whether the alerts come from the same actions.