Zabbix Item polling problem

[vnoc]

We have added UserParameter=jboss.heapmemory,sh /tmp/thread.sh in /etc/zabbix/zabbix_agentd.d/userparameter_jboss.conf file and added a item jboss.heapmemory in my zabbix agent server but the count is showing 0 when I run the sh /tmp/thread.sh file in the server it is giving a value as below.
My zabbix version is 4.0

I tried all the Type of information available in zabbix.




Kindly help me in sorting out this

[vnoc]

Yes these are already enable

[lakeland]

1、User permission
Zabbix exec scripts with "zabbix"
Try to run script with user "zabbix" to check if user permission cause this problem.
su - zabbix
sh /tmp/xxx.sh
2、ENV
Try to source your
environmental variable at the beginning of your script like
source /etc/profile
Etc.