Problem with system.hw.chassis Item zbx_notsupported

[hansi.muller]

Hi,

I'm trying to configure the automatic inventory for some of my hosts, and found a problem,
the item system.hw.chassis constantly returns zbx_notsupported.

I'm running Zabbix 2.0.5 in both server and agent, both machines run Debian, one version 6 and the other version 7. I've set AllowRoot to 1 in the zabbix_agentd.conf and restarted the service.

root@host:/zabbix_agentd -t system.hw.chassis[full]
system.hw.chassis[full][full] [m|ZBX_NOTSUPPORTED]

Don't know what else to do, all the other Items (cpu, devices, etc) work well.

Thanks.

[EduardoStelmaszczyk]

Hello,

This key depends on the availability of the SMBIOS table in memory.

http://en.wikipedia.org/wiki/System_Management_BIOS

Try installing and running the utility "dmidecode" and see if it shows anything other than "No SMBIOS nor DMI entry point found, sorry.". If not, you're probably out of luck. But try checking your BIOS to see if there's an option there to enable this (I've never seen it, but one never knows).

Eduardo