We have a webhook media-type that creates Remedy tickets and returns an error to the Zabbix log in the form:
<date> Remedy Failure: Remedy Ticket Failure : Remedy Failure: <error string> EventID: <eventID> HOST: <hostname>
If the media-type fails it waits one minute before trying to create that ticket again up to 3 times.
I have a log watcher that extract the eventID from the error and I am trying to wrap my head around how I might track if any given event ID error occurs 3 times over 5 min. I tested using a calculated item check to get the last eventID value and a separate calculated item check to count that item check but that does not seem to be working. Any thoughts on how this might be accomplished?
<date> Remedy Failure: Remedy Ticket Failure : Remedy Failure: <error string> EventID: <eventID> HOST: <hostname>
If the media-type fails it waits one minute before trying to create that ticket again up to 3 times.
I have a log watcher that extract the eventID from the error and I am trying to wrap my head around how I might track if any given event ID error occurs 3 times over 5 min. I tested using a calculated item check to get the last eventID value and a separate calculated item check to count that item check but that does not seem to be working. Any thoughts on how this might be accomplished?